Privacy

Plain language.
No tricks.

A short policy that says what we collect, why, and what we never do. Last updated 2026·05·01.

What we collect

When you place an order: your name, email, shipping address, and payment-processor token (we never see the card itself). When you use the site: standard server logs (IP, user agent), and aggregated analytics that don't identify individuals.

Why we collect it

To ship your kit, send shipping/recertification emails, and improve the site. That's it.

What we never do

We don't sell your data. We don't share it with advertisers. We don't load third-party tracking pixels.

Cookies

Three: a session cookie, a cart cookie, and a privacy-preference cookie. No advertising or analytics cookies are set by default.

Your rights

You can export your data, correct it, or have it deleted at any time by writing to privacy@skysaver.com. We respond within seven days.

Where data lives

Customer data is stored in the EU. Order processing is handled by Stripe; delivery handoff by FedEx/DHL/UPS depending on region. Service records are stored at our test facility for the life of your device.

Contact

Privacy questions: privacy@skysaver.com. EU representative: SkySaver GmbH, Munich.